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πŸ’¬ FAQ

Real Questions.
Real Answers.

These are the exact questions accident victims type into Google every day. We've answered every one β€” thoroughly, in plain English, on the victim's side.

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Settlement Questions

Almost never. First settlement offers are routinely 20-50% below the actual value of a claim. Insurance companies know that accident victims are stressed, uncertain, and often facing medical bills β€” and they capitalize on that urgency to settle quickly for far less than your case is worth.

Here's what you need to understand: once you accept a settlement and sign a release, you cannot go back. That's true even if you later discover your injuries are more serious than you initially thought, even if future medical treatment turns out to be necessary, and even if your lost wages are higher than estimated.

Before you respond to any settlement offer, at minimum:

  • Make sure you have reached Maximum Medical Improvement (MMI) β€” the point where your condition has stabilized and future costs are estimable
  • Get your complete medical records and tally all economic damages
  • Consult with a personal injury attorney β€” most offer free consultations

The right number to compare any offer against isn't "how much do I need right now" β€” it's "what is my claim actually worth."

Talk to a Krash attorney β€” free β†’

Settlement value is the sum of your economic damages (the calculable ones) plus your non-economic damages (the subjective ones), adjusted by fault percentages.

Economic damages include: all medical expenses (past and future), lost wages, reduced earning capacity, vehicle repair or replacement, and other out-of-pocket costs tied to the accident.

Non-economic damages include: pain and suffering, emotional distress, loss of enjoyment of life, and loss of consortium. These are harder to quantify and are often calculated using a multiplier (typically 1.5Γ—-5Γ—) applied to your economic damages, depending on injury severity.

Insurance companies use claims software (notably Colossus) that algorithmically calculates a range for your claim. Knowing how these systems work β€” and how to input the right data β€” is one of the ways an attorney adds value.

It varies widely: from a few weeks for a simple fender-bender with clear liability to 2+ years for a contested serious injury claim or lawsuit. Here's a realistic breakdown by scenario:

  • Minor injury, clear fault, cooperative insurer: 4-8 weeks
  • Moderate injury requiring extended treatment: 6-12 months (you should wait until you reach MMI)
  • Serious injury, disputed liability, or non-cooperative insurer: 1-3 years, potentially longer if litigation is required

The most important variable you control: don't settle before reaching Maximum Medical Improvement. Rushing a settlement almost always costs you money β€” often far more than the interest or peace of mind you're trading it for.

Generally, most car accident settlement proceeds are not taxable. Under IRS rules, money received as compensation for physical injuries or illness is excluded from gross income β€” this covers medical expenses, lost wages (if related to a physical injury), and pain and suffering.

However, there are exceptions:

  • If you previously deducted medical expenses on your taxes, the portion of the settlement reimbursing those expenses may be taxable
  • Interest earned on a settlement held in escrow is taxable
  • Punitive damages are generally taxable
  • Emotional distress damages not arising from a physical injury may be taxable

For significant settlements, consult a tax professional. This is a general overview β€” individual circumstances vary.

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Insurance Questions

No. You are not legally required to give a recorded statement to the other driver's insurance company. Despite what they may imply, refusing to provide one will not automatically result in your claim being denied.

When an adjuster asks for a recorded statement, their goal is to lock you into specific language they can use to reduce your claim or dispute liability. Anything you say β€” even a casual "I didn't see them until the last second" β€” can be used against you.

Your own insurance company is different: your policy may require you to cooperate with their investigation, which can include a statement. Read your policy terms carefully.

If the other driver's insurer requests a statement, it's strongly advisable to consult with an attorney first. Many attorneys will handle all communications with the opposing insurer on your behalf.

A claim denial isn't the end β€” it's often the beginning of negotiation. When a claim is denied, the insurer is required to provide a written explanation. Common reasons include: disputed liability, alleged policy exclusions, or claims that the damage or injury predated the accident.

Your options after a denial:

  • Request the full denial letter and grounds β€” you're entitled to this in writing
  • File a formal appeal with the insurer
  • File a complaint with your state's Department of Insurance
  • Consult an attorney β€” a denial that would have ended your claim without representation often becomes a settlement with one
  • File a lawsuit β€” the denial doesn't prevent you from suing the at-fault driver directly

Don't assume a denial is final. Insurance companies deny valid claims routinely, knowing many victims won't push back.

Yes β€” and in many situations, you should. Using your health insurance to cover immediate medical costs ensures you get treatment without delay, regardless of who is ultimately responsible for the accident.

However, there's an important caveat: your health insurance company may have a right of subrogation β€” meaning they can seek reimbursement from your settlement for what they paid on your behalf. This is handled in the settlement process and your attorney can negotiate the subrogation lien.

If you have MedPay or PIP coverage on your auto policy, that coverage is specifically designed for accident-related medical expenses and may have advantages over health insurance in this context. The right strategy depends on your specific coverage combination β€” an attorney or public adjuster can help you optimize this.

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Medical Questions

Yes β€” but act quickly. Not seeking immediate medical treatment doesn't eliminate your claim, but it does create a challenge: insurance companies will use any gap between the accident and your first medical visit to argue that your injuries weren't caused by the accident, or weren't serious enough to warrant compensation.

The longer the gap, the harder the argument becomes to defeat. If you haven't seen a doctor yet:

  • Go today β€” even if you feel "mostly fine"
  • Be thorough and honest with your doctor about all symptoms, including minor ones
  • Be clear that your symptoms began following a car accident on [date]
  • Follow every recommended treatment and follow-up

Many serious accident injuries β€” including whiplash, concussions, and soft-tissue damage β€” don't produce obvious symptoms for 24-72 hours. Seeing a doctor promptly protects both your health and your claim.

Maximum Medical Improvement (MMI) is the point at which your doctor determines your condition has stabilized β€” you've recovered as much as you're going to, or your ongoing needs are predictable enough to project.

MMI matters enormously for your claim because:

  • It's the earliest point at which you can accurately value your claim β€” before MMI, future medical costs are speculative
  • Settling before MMI risks undervaluing your claim if your recovery is slower or costlier than expected
  • Once you settle and sign a release, you can't claim additional compensation even if new problems emerge

Waiting for MMI before settling is standard advice from every experienced personal injury attorney. The impatience insurance companies project about closing your file is designed to pressure you into settling before this point.

If you've already signed a full release, you generally cannot reopen the claim. This is the most important reason not to settle too early.

A release of claims is a contract β€” and in most cases, it's comprehensive and permanent. It typically covers "all known and unknown injuries, past and future damages." Courts rarely set aside releases, even when injuries worsen dramatically.

If you're in a situation where an insurer is pressuring you to settle while your treatment is still ongoing, consult an attorney immediately. The few hundred dollars you spend on a consultation could protect you from accepting a settlement that's worth far less than your actual damages.

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Uninsured Driver Questions

Being hit by an uninsured driver is frustrating β€” but you're not without options.

Option 1: Your own UM coverage. Uninsured Motorist coverage is specifically designed for this. If you carry UM coverage on your own policy, you can file a claim with your own insurer to recover damages. The insurer steps into the shoes of the at-fault driver.

Option 2: Sue the driver directly. You can file a personal injury lawsuit against the uninsured driver. The practical question is collectability β€” if the driver has no assets, a judgment may be difficult to collect. But this isn't always the case, and an attorney can assess the driver's likely collectability.

Option 3: State programs. Some states maintain programs to assist victims of uninsured drivers β€” check your state's DMV or Department of Insurance.

If you don't have UM coverage, add it now. It's inexpensive and among the most valuable coverage you can carry.

This is the underinsured motorist (UIM) scenario, and it's common. Nevada's minimum bodily injury requirement is $25,000/person β€” which is easily exceeded by a moderate injury requiring surgery, ongoing physical therapy, or any significant time off work.

If the at-fault driver's policy limits are less than your actual damages:

  • UIM coverage on your own policy covers the gap between the at-fault driver's limits and your actual damages (up to your own UIM limits)
  • You may also be able to pursue the at-fault driver personally for amounts above their policy limits β€” though collectability varies
  • If the accident involved a commercial vehicle or occurred due to a property defect, additional defendants may have deeper pockets

An attorney is especially valuable in underinsured situations because maximizing recovery often requires identifying every available source of compensation.

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Attorney Questions

Not for every claim β€” but for most serious ones, representation dramatically improves your outcome.

Studies consistently show that accident victims with attorneys receive 3-4 times more in settlement on average than those who negotiate alone. Attorneys know what your case is actually worth, they know the insurance company's tactics, and they know how to fight back.

You likely need an attorney if:

  • Your injuries required medical treatment beyond a basic ER visit
  • You missed work or have ongoing lost wages
  • Liability is disputed
  • Multiple parties are involved
  • The insurance company is being non-responsive or offering very low amounts
  • The at-fault driver was uninsured or underinsured

For minor accidents with clearly accepted liability and minimal injuries, handling the claim yourself is reasonable. For anything more complex, a free consultation costs you nothing and may reveal that representation is worth it.

Match with a Krash attorney β€” free β†’

Most personal injury attorneys work on a contingency fee basis β€” meaning they only get paid if they win for you. You pay nothing upfront and nothing out of pocket. If you don't win, you owe nothing.

If you do win, the attorney receives a percentage of the recovery β€” typically 33% for pre-litigation settlements and 40% if the case goes to trial. These rates vary by state and attorney.

Some things to know:

  • Case expenses (filing fees, expert witnesses, medical record retrieval) are typically deducted from the recovery separately from the attorney's fee
  • The fee is negotiable β€” don't hesitate to ask
  • Confirm in writing exactly how fees and expenses are calculated before you sign

The contingency model means your attorney's incentive is perfectly aligned with yours: get you as much as possible. They earn more when you earn more.

An attorney can be hired at essentially any point before the statute of limitations expires β€” but earlier is almost always better.

The earlier an attorney gets involved, the more they can do: preserve evidence, prevent you from making statements that hurt your claim, identify all responsible parties, handle insurer communications, and build the strongest possible case from the start.

However, even if months have passed, an attorney may still be able to significantly improve your outcome β€” especially if you haven't yet settled. Attorneys are sometimes brought in specifically because a self-represented claimant hit a wall.

What you cannot wait on: the statute of limitations. Once that deadline passes, no attorney can help you file a lawsuit.

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